At westernwak, we prioritize quality and customer satisfaction. Please review our refund and return policy carefully:

1. Refunds:

Refunds are only applicable if the product is received in a damaged or defective condition.
To initiate a refund, customers must contact us within 24 hours of receiving the product, providing clear photographs of the damage/defect and the packaging.
Refunds will be processed back to the original payment method/the customer’s bank account after the damaged item is reviewed and approved by the team.

2. Exchanges & Store Credit:

For sizing issues we do not offer refunds. However, we are happy to provide:
An exchange for a different size (subject to availability).
Store credit if the desired size is unavailable.

3. Conditions for Returns & Exchanges:

The product must be unworn, unwashed, and in its original condition with all tags intact.
The exchange request must be initiated within 7 days of delivery.
Customers are responsible for the return shipping costs unless the item is damaged or defective.

4. Final Sale Items:

Products marked as “Final Sale” are not eligible for refunds, exchanges, or store credit.
We strive to provide the best experience possible. For further assistance, feel free to reach out to our customer service team at westernwak@gmail.com
Thank you for shopping with westernwak.